how to measure/define success

Metrics of success

Seb finished off with some measures that they are looking at to judge the success of the project by. This include:

  • Increased visitor diversity
  • Increase dwell time
  • Repeat visitation
  • Visitor satisfaction
  • Internal innovation
  • Creating collecting capacity

via seb chan’s keynote talk at MuseumNext

Langer’s definition of ‘mindfulness’: ‘

the “state of mind that results from drawing novel distinctions, examining information from new perspectives, and being sensitive to context. It is an open, creative, probabilistic state of mind in which the individual might be led to finding differences among things thought similar and similarities among things thought different” (Langer 1993, p.44).


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